Salon Policy

Your comfort and our safety should always come together. Once you've made a reservation with us, you inherently agree to our store's policy. Thank you for your valuable collaboration.

Cancellation Policy

In the event that you need to cancel or change any appointments, do inform us at least 24 hours before our settled schedule. Please understand that any short notice will result in a charge.

Maintenance Policy

Our top and only priority is your satisfaction. If you're unhappy with the results, please let us know during our process or within:

  • 2 weeks for chemical services
  • 3 days for haircuts

We are willing to make any needed corrections with no fees of charge. After the specified time, we are not responsible for any complaints or maintenance requests.

Contact

Our hotline and Facebook Message box are open from 9AM to 7PM everyday. Please send us your complaints or feedback here to get support before giving any public reviews and comments.

Hotline: 096.837.3131  |  @ellyblondesalon31